06-02-2025 12:31 PM
Hi all
I have to provide my mobile number to companies that have my old EE number on their system and they won't me update it to my current EE number and login, because I don't know what the old number is!!!
Any ideas please......
Thanks
06-02-2025 01:36 PM
Nor do we & if you had cancelled your contract on it, you won't get it back.
06-02-2025 01:56 PM
@LM53 ,do you not have anything with your old number on it? As @XRaySpeX has written, this is not customer service and we have no access to accounts and do not know who you are, and I suspect that customer service will not know either if the number was cancelled. There must be other ways to update if you do not have the old number. Try contacting them and see what they say, nothing we can do here.
06-02-2025 03:43 PM
07-02-2025 09:11 AM
@LM53 , you are welcome glad to help, hope you find your old number.