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FRAUD HAPPENNED ON MY EE ACCOUNT

Masroor1
Explorer

‎07-07-2022 09:05 AM

I got new number added to my account with unlimited data and £90 per month charge which i didn't ask for. what should i do. i raised complaint with ee already but i am not liable to make this payment as i didn't order it. they say you have ordered iphone 13 pro max. how do i get this sorted. should i make police complaint.

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1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎07-07-2022 10:47 AM

Hi @Masroor1,

 

I'm sorry to hear you've been a victim of fraud. Our complaints team will be working to resolve this as quickly as possible for you.

 

When did you raise your complaint?

 

James

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