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End of contract

Kev296
Visitor

‎27-09-2023 06:18 AM

My 24 month contract has ended but my bill has not reduced is there a reason

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎27-09-2023 06:51 AM

Hi @Kev296 

Because your contract is fixed and all that has ended is your minimum contract term. After theee months your contract will be discounted by 10%. 

https://ee.co.uk/help/profile/leaving-ee/end-of-contract-notification-and-out-of-contract-discount

Or you can upgrade, change to sim only.,

Thanks 



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EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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