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‎18-12-2024 09:48 PM

Hi,

I was told my account would be credited due to an on going issue and would be used to pay towards my next bill but I cannot find it how long does it take for my account to show credited balance

thank you 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎18-12-2024 09:59 PM

It'll show on your next bill & not until then.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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In response to XRaySpeX

‎18-12-2024 10:02 PM

Hi last time I had credit I could see it in the EE app but at this moment of time I can’t see it 

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