15-12-2025 10:19 PM
My contract on iPhone 15pro ended in September - should my charges reduce if I don't want to upgrade?
I don't use the phone much, mainly for data.
Currently have an all-rounder, but I don't need extra things like early upgrade, etc.
Anyone know what the options are, and if they have been able to 'downgrade' before.
Thanks!
Solved! See the answer below or view the solution in context.
15-12-2025 11:20 PM
EE's traditional contracts have no concept of paying off a phone, or of separating elements of your service. You have one single monthly payment covering everything, which you agreed to pay for at least the duration of your minimum-term but ultimately until you explicitly made a change.
Once your minimum-term had expired, you were free to upgrade phone, stay as you were, change to SIM-only or give disconnection notice. You should receive a text message towards the end of your minimum-term explaining your options, but ultimately, any request to change has to come from you.
New plans are on FlexPay, which is split into two separate & distinct contracts
1: A fixed-term finance loan to pay for your phone, this naturally ends once repaid.
2: A minimum-term based airtime plan for your usage.
Each element has its own independent monthly payment.
15-12-2025 11:20 PM
EE's traditional contracts have no concept of paying off a phone, or of separating elements of your service. You have one single monthly payment covering everything, which you agreed to pay for at least the duration of your minimum-term but ultimately until you explicitly made a change.
Once your minimum-term had expired, you were free to upgrade phone, stay as you were, change to SIM-only or give disconnection notice. You should receive a text message towards the end of your minimum-term explaining your options, but ultimately, any request to change has to come from you.
New plans are on FlexPay, which is split into two separate & distinct contracts
1: A fixed-term finance loan to pay for your phone, this naturally ends once repaid.
2: A minimum-term based airtime plan for your usage.
Each element has its own independent monthly payment.
15-12-2025 11:48 PM
Yes, 3 months after your min. term is up you should receive a 10% discount. See End of Contract Notification >