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Direct debit -

RebeccaDixon
Visitor

How do i change the account that my direct debit comes out of. The box is greyed out? 

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @RebeccaDixon 

Welcome to the Community!

You might not be able to change the account your Direct Debit comes out of within a few days of the payment, as the instruction will have already been sent to the bank.

If you give our team a call then they will be able to get this changed for your next payment.

Rach

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1 REPLY 1
Rach_H
EE Community Support Team

Hi @RebeccaDixon 

Welcome to the Community!

You might not be able to change the account your Direct Debit comes out of within a few days of the payment, as the instruction will have already been sent to the bank.

If you give our team a call then they will be able to get this changed for your next payment.

Rach