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Web Protect

As above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off...) and the advice there doesn't h...

Apple TV 3 month free subscription

HiI have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription.  The link goes through to the apple tv website but it states that my subscription could not be found.  I have double and triple checked ...

Chris647 by • Explorer
  • 293 Views
  • 11 replies
  • 3 Helpful

Yvm302

Keep getting YVM302 error message. Do EE take no responsibility for the aerial not working?

davegeo1 by • Visitor
  • 121 Views
  • 7 replies
  • 2 Helpful

Feedback survey

We recently bought 2 phones at our local store in yate. The sales person Pharell was fantastic, but unfortunately we have not received a feedback survey in order to give hi m the praise he deserves. how can I get to provide feedback for his fantastic...

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by • Investigator
  • 7521 Views
  • 141 replies
  • 34 Helpful

Informations

 Hello, I would like some information please. How long can the EE SIM card be used for? Does it expire after one year?

To23 by • Investigator
  • 27 Views
  • 2 replies
  • 0 Helpful

Reminders List?

Hi there, just moved over to EE TV from Sky so still getting to grips with the finer points of the interface.  Under 'My TV' I can see which programmes I've set to record, but I can't see which programmes I've set reminders on.  Is there a way to see...

EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...

Spotify Connect / Tidal Conenct issue

Just moved over to Home Broadband from 4G broadband and been sent a Smart Hub SH30A.   I use a Cambridge Audio CXN V2 streamer as part of my setup.I have noticed that if the streamer is connected to any LAN port on the router and my tablet is connect...

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Latest from our Blog

EE Learn Live

This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...

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Passkeys for your EE ID

This month we’re helping you get super secure with the launch of passkey. Set up passkey from the EE app (or the Profile section on ee.co.uk) and you’ll be able to use it to log in, instead of remembe...

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New locations for 5G standalone

  We’re bringing our 5G standalone network to 16 new locations before the end of the year with more locations to follow. That means EE’s most advanced mobile network will be live in more than 30 major...

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