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Direct debit payment

Salandevi
Visitor

I would like to stop direct debit payment. 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Salandevi 

Thanks for coming here. 

You can amend direct debit details in your My EE account online > Bills and payments. 

If you would like to discuss the payments please call us on 150. 

Leanne 🙂

View solution in original post

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Call CS to do so.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T
EE Community Support Team

Hi @Salandevi 

Thanks for coming here. 

You can amend direct debit details in your My EE account online > Bills and payments. 

If you would like to discuss the payments please call us on 150. 

Leanne 🙂

I want to stop my direct debit and cancel my current plan 

 

Leanne_T
EE Community Support Team

Hi @Vishalkumar1 

Please see the How Do I Cancel My Contract with EE? Help page for full details on cancelling the contract. 

Leanne 🙂