Direct debit payment

Salandevi · ‎21-08-2023

I would like to stop direct debit payment.

Leanne_T · ‎22-08-2023

Hi @Salandevi

Thanks for coming here.

You can amend direct debit details in your My EE account online > Bills and payments.

If you would like to discuss the payments please call us on 150.

Leanne 🙂

View solution in original post

XRaySpeX · ‎21-08-2023

Call CS to do so.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T · ‎22-08-2023

Hi @Salandevi

Thanks for coming here.

You can amend direct debit details in your My EE account online > Bills and payments.

If you would like to discuss the payments please call us on 150.

Leanne 🙂

Vishalkumar1 · ‎07-10-2023

I want to stop my direct debit and cancel my current plan

Leanne_T · ‎07-10-2023

Hi @Vishalkumar1

Please see the How Do I Cancel My Contract with EE? Help page for full details on cancelling the contract.

Leanne 🙂