Direct Debit

Smithy2024 · ‎13-02-2024

Just changed my tarriff to SIM card only which reduced my monthly bill, will EE automatically change my direct debit or do i need to go and amend myself, appreciate any feedback

XRaySpeX · ‎13-02-2024

EE will adjust your DD payments in line with your plan. Your bill is for your a/c as a whole not for individual contracts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎13-02-2024

EE will adjust your DD payments in line with your plan. Your bill is for your a/c as a whole not for individual contracts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎13-02-2024

@Smithy2024 you might not know but if you’ve just changed over to a sim only from a full device contract in your upgrade period your new tariff will not commence until you have completed your full term of your current contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.