Direct Debit

Smithy2024 · ‎13-02-2024

Just changed my tarriff to SIM card only which reduced my monthly bill, will EE automatically change my direct debit or do i need to go and amend myself, appreciate any feedback

XRaySpeX · ‎13-02-2024

EE will adjust your DD payments in line with your plan. Your bill is for your a/c as a whole not for individual contracts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎13-02-2024

EE will adjust your DD payments in line with your plan. Your bill is for your a/c as a whole not for individual contracts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Chris_B · ‎13-02-2024

@Smithy2024 you might not know but if you’ve just changed over to a sim only from a full device contract in your upgrade period your new tariff will not commence until you have completed your full term of your current contract.