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Daft question!

NicWoo1
Visitor

‎19-03-2023 11:13 AM

I'm currently on a plan but wish to change to Sim only as my handset is ok.  If I order online, do I keep the same number?

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎19-03-2023 11:47 AM - edited ‎19-03-2023 11:47 AM

@NicWoo1  providing you’re eligible to upgrade you can upgrade to a Sim only contract.    Don’t just take out a new contract it must be an upgrade.   And you do this via your online account and click upgrade 

XRaySpeX
Grand Master
Grand Master

‎19-03-2023 12:11 PM

As long as you order an upgrade & not a new line.

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