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Cut off

Kelly2020
Visitor

‎30-07-2023 10:49 AM

I'm so lost I've been cut off so I have no service but I've just paid my bill and my phone still isn't working youve taken 115.09 and not turned my phone back on but I also can't call anybody because it says no service can you turn me back on please 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎30-07-2023 11:54 AM

@Kelly2020  Once you pay your bill it’ll take up to 24 hours to get a working signal again.    Nothing can be done to speed this reactivation up.     When EE cut you off for none payment they started that process 24hours before it effected you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.