Contract
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30-11-2024 12:59 PM
Hi I’m trying cancel my contract as well when I rang yesterday I got no where do I have to pay’s fee if I do or anything
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30-11-2024 12:53 PM
Hi I want to cancel but when I ring I get no one can anyone advice me if I cancel my contract do I have to pay anything or a fee or anything like that
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30-11-2024 01:48 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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30-11-2024 02:38 PM
Hi @Aliciaelle777
Welcome to the Community.
I'm sorry to hear you're looking to cancel your contract.
You'll only have to pay a fee to cover the remainder of your contract if you are terminating early. You can find out more at How do you calculate Remaining Contract Charges
The easiest way is to text INFO to 85075 to find out your Early Termination Fees.
Let me know how you get on.
Ali
