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Contact ended

Robyng
Visitor

‎28-05-2024 10:13 AM

Hi can anyone help me, my phone contarct ended in march how do I cancel the contarct and would I be able to just pay for the sim on contarct 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎28-05-2024 10:23 AM

Hi @Robyng 

Your contract doesn't end just your minimum contract term has ended. 

To amend you can go via your online account, EE app or cancel you need to call EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎28-05-2024 01:30 PM

You may upgrade (don't order a new SIM) your existing phone contract to a SIM-Only contract at any time after end of min. term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP