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Charges on bill from

ShazzaW13
Investigator
Investigator

Hi,

 

I have noticed charges on my bill for a ‘Dealsaints’

 

I have no idea who they are or why I am being charged. After lots of wrangling to find out a code to stop them.  I texted ‘stop’ but why is this being allowed by EE?

 

It was so difficult to find out who this company are!  I still don’t know who they represent?

 

can anyone help or comfirm if I text “stop” that will remove this. 

I looked on Which website and they say I could claim from EE

 

 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@ShazzaW13 : Is there a no. against this charge in your bill? 

 

These will be reversed-charged texts from Premium Rate nos. you may have inadvertently subscribed to via Web or TV. EE are not obliged to refund you but you may complain to the Premium rate regulator Phone-paid Services Authority or the firm itself. You can check out those firms or nos. yourself on that site.

 

Your search for 'Dealsaints' has returned 1 result(s):

 

This service is operated by Clickzillas BV
Service category Information, news and education
Service subcategory: Alerts
Service description:

Enduser will receive max 3 alerts per week. 1.50 GBP per alert. The amount of Alerts send depends on exclusive deals.

More information about cost: max 3 times per week, depending on amount of unique deals.
Service start date: 07 May 2018
Provider contact details
Customer care number: 02381112293
Customer care email: uk@dealsaints.com
Customer care website: https://dealsaints.com/
Postal address:

Clickzillas BV
Van Lennepkade 334-Q
Amsterdam
1053NJ
Netherlands

You could try texting STOP to the number, but it may cost and may not work. 

 

You should also text BAR to 150 to block Premium Rate numbers so this doesn't happen in future.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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