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Charge twice for upfront cost

Hannah112
Visitor

I have just received my new iPhone 13 mini upgrade. But have norice I have been charged twice for the upfront fee of the phone ! 

1 SOLUTION

Accepted Solutions
David
Brilliant Contributor
Brilliant Contributor

Hi @Hannah112 

 

Welcome to the EE Community,

 

If you call customer services on 150 they will be able to look into your account and rectify any duplicate charge.

 

Thanks,

 

David 

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1 REPLY 1
David
Brilliant Contributor
Brilliant Contributor

Hi @Hannah112 

 

Welcome to the EE Community,

 

If you call customer services on 150 they will be able to look into your account and rectify any duplicate charge.

 

Thanks,

 

David