Charge to Bill

[Wan2022]

I pay for my son's bill as he's still in high sch, my latest bill was £100 more this month and it seems he was buying stuff on his Xbox and charging to his phone bill!!! Is there anyway I can set a cap on my bill pls??? Needless to say he's no longer playing on his Xbox!!!

TIA 

[Chris_B]

@Wan2022  Yes you can you can do this via your online account for that contract.   It’s called spend cap. 

[Wan2022]

I already have a spend cap set to £5!!! Thanks for replying

[Leanne_T · Accepted solution]

Hi @Wan2022

Thanks for coming here 🙂

You can find details on Charge to mobile in our Charge To Bill Consumer Code of Practice November 2020, terms and conditions, this includes how to place a bar on this service. 

Leanne.

[Wan2022]

Thanks for the link, much appreciated Leanne

[Leanne_T]

No problem at all @Wan2022

Thanks 🙂

Leanne.

[XRaySpeX]

You can't put a spend cap on Charge to Bill but you can bar these charges altogether.