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Changing to sim only deal

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Ashleigh2794
Investigator
Investigator

‎01-12-2022 07:16 AM

I would like to change to a sim only deal as soon as possible please. 

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1 SOLUTION

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James_B
EE Community Manager
EE Community Manager
In response to Ashleigh2794

‎01-12-2022 11:49 AM

Hi @Ashleigh2794,

Please call 150 from your EE phone to discuss switching to a SIM plan.

Thanks

James

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Northerner
EE Community Star
EE Community Star

‎01-12-2022 08:10 AM

Hi @Ashleigh2794 

Are you still in contract or are you on PAYG?

Can you provide a bit more information around your question. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Ashleigh2794
Investigator
Investigator

‎01-12-2022 10:11 AM

Yes i am still in contract however i would like to switch to a sim only deal! Hope you can help? 

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James_B
EE Community Manager
EE Community Manager
In response to Ashleigh2794

‎01-12-2022 10:14 AM

Hi @Ashleigh2794,

If you're still in contract, you may need to pay an early upgrade fee to switch to a SIM plan.

Our Customer Care Team will be happy to run through your options if you get in touch.

James

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Ashleigh2794
Investigator
Investigator
In response to Northerner

‎01-12-2022 10:15 AM

Yes i am still in contract however i would like to switch to a sim only deal. Hope you can help. 

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XRaySpeX
EE Community Star
EE Community Star
In response to Ashleigh2794

‎01-12-2022 11:01 AM

Text UP to 150 to see if you can upgrade now FoC.

You may upgrade to SIM-Only from your online MyEE under Upgrade Now but you may be liable for an early upgrade fee.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ashleigh2794
Investigator
Investigator
In response to XRaySpeX

‎01-12-2022 11:21 AM - last edited on ‎01-12-2022 11:42 AM by EE Community Moderator

I dont understand what theyve sent me.

Kind regards
xxxxxxxx-xxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

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James_B
EE Community Manager
EE Community Manager
In response to Ashleigh2794

‎01-12-2022 11:49 AM

Hi @Ashleigh2794,

Please call 150 from your EE phone to discuss switching to a SIM plan.

Thanks

James