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Changing to sim only deal

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Ashleigh2794
Investigator
Investigator

‎01-12-2022 07:16 AM

I would like to change to a sim only deal as soon as possible please. 

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1 SOLUTION

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James_B
EE Community Manager
EE Community Manager
In response to Ashleigh2794

‎01-12-2022 11:49 AM

Hi @Ashleigh2794,

Please call 150 from your EE phone to discuss switching to a SIM plan.

Thanks

James

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Northerner
EE Community Star
EE Community Star

‎01-12-2022 08:10 AM

Hi @Ashleigh2794 

Are you still in contract or are you on PAYG?

Can you provide a bit more information around your question. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Ashleigh2794
Investigator
Investigator

‎01-12-2022 10:11 AM

Yes i am still in contract however i would like to switch to a sim only deal! Hope you can help? 

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James_B
EE Community Manager
EE Community Manager
In response to Ashleigh2794

‎01-12-2022 10:14 AM

Hi @Ashleigh2794,

If you're still in contract, you may need to pay an early upgrade fee to switch to a SIM plan.

Our Customer Care Team will be happy to run through your options if you get in touch.

James

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Ashleigh2794
Investigator
Investigator
In response to Northerner

‎01-12-2022 10:15 AM

Yes i am still in contract however i would like to switch to a sim only deal. Hope you can help. 

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XRaySpeX
EE Community Star
EE Community Star
In response to Ashleigh2794

‎01-12-2022 11:01 AM

Text UP to 150 to see if you can upgrade now FoC.

You may upgrade to SIM-Only from your online MyEE under Upgrade Now but you may be liable for an early upgrade fee.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ashleigh2794
Investigator
Investigator
In response to XRaySpeX

‎01-12-2022 11:21 AM - last edited on ‎01-12-2022 11:42 AM by EE Community Moderator

I dont understand what theyve sent me.

Kind regards
xxxxxxxx-xxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

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James_B
EE Community Manager
EE Community Manager
In response to Ashleigh2794

‎01-12-2022 11:49 AM

Hi @Ashleigh2794,

Please call 150 from your EE phone to discuss switching to a SIM plan.

Thanks

James