11-04-2023 04:19 PM
Solved! See the answer below or view the solution in context.
11-04-2023 04:38 PM
You can do the switch from PAYG or Flex online using Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.
11-04-2023 04:33 PM
@JulianeM You can just call customer services to do this.
11-04-2023 04:37 PM
Hi @JulianeM,
Welcome to the EE Community. 🙂
Please see Pay As You Go to Pay Monthly | Switch to a monthly plan for more information.
Hope this helps.
James
11-04-2023 04:38 PM
You can do the switch from PAYG or Flex online using Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.