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Cancelling contract

christina1024
Investigator
Investigator

‎30-12-2022 12:11 PM

BT set me up an EE sim only contract which I cancelled within 14 days.  I have now received a bill from BT and EE.  What should I do next? 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎30-12-2022 12:41 PM

Hi @christina1024 

There is no account access on these forums. You'll need to speak to EE CS on 150. 

Your bill will explain why you were billed, maybe the time you were on cover? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.