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Cancelling Contracts

Manthanakorn
Visitor

‎19-08-2022 01:53 AM

I'd like to cancel contracts, How can I do if I cannot call to customer service.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-08-2022 07:30 AM

@Manthanakorn  If you’re not reached the minimum term of the contract you need to call customer services as you will have to be told how much it will cost you to terminate the contract.  When does your contract reach its minimum term date ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎19-08-2022 11:28 AM - edited ‎19-08-2022 11:30 AM

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

You may also write to them giving your notice of cancellation at:

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.

Your 30-days notice will be taken from when they receive your letter.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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