03-02-2023 01:46 AM
Can u please explain why a late payment fee is is added to my bill before payment is lat
.. ??
03-02-2023 01:59 AM
Considering the cost of living crisis we are all facing..! £7+ added to our bill before it's even late makes the difference whether we eat freeze or have a roof over our head... Surely a late fee shouldn't be billed before due date,
03-02-2023 08:35 AM - edited 03-02-2023 08:38 AM
Hi @Bendover1,
Welcome to the EE Community. 🙂
This charge would be for a late payment of your previous bill.
Have you considered setting up a direct debit to avoid late payment fees? Would it help if you could change the date your bill is due?
James
