Can’t add a new card for payment

[Leanne_T]

Hi @Syneen 

Thanks for coming here 🙂

Do you have a pay monthly or pay as you go account? 

Do you get an error message when adding the new card in your EE account? 

Leanne.

[ccjenkin81]

My old credit card has been cancelled by the bank. How do I enter a new credit card?

[James_B]

Welcome to the EE Community, @ccjenkin81 🙂

Do you pay your bill by direct debit?

James