Broadband

[Melvyn1947]

I have switched from EE to BT and have just got an email to say my EE bill is ready.  I was told that it would be stopped. What do i do?

[Leanne_T]

Morning @Melvyn1947 

Thanks for coming to the community. 

When did you transfer your broadband to BT? 

Does the bill show an amount due or is there a credit?  

Leanne. 

[Melvyn1947]

I transferred last week and i am now on BT so i have cancelled my direct debit with EE.

[Leanne_T]

Thanks @Melvyn1947 

To get the bill looked into, please call us on 0330 123 1105 and the team will get this checked and help you further 🙂

Leanne.