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Billing

ML4F
Visitor

‎22-06-2026 09:03 AM

Hello, I received a bill on 16th of June did forgot about it. Just about yesterday 21st of June I log in to the EE account and was trying to pay it but the website wasn't working "bill tab" was crashing so I thought that I will pay today. Unfortunately when I logged in today it shows as being paid. I didn't pay neither I have direct debit setted up I also have no payment. What to do now? There is no option to make a payment now. 

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XRaySpeX
EE Community Star
EE Community Star

‎22-06-2026 09:42 AM

Phone CS & enquire what's happening.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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