Billing

[fayeray3]

Hi everyone wondering of I can get advise. I've got a gambling problem. And used my phone bill to depoist now I can't afford my phone bill but I want yo set up a payment plan so I can keep my services. I can't have my partner finding out help what can I do ????

[bristolian]

If you're in financial difficulties, you should contact EE CS ASAP to discuss your circumstances. I'd also recommend you seek assistance with the gambling issues.

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill 

https://www.nhs.uk/live-well/addiction-support/gambling-addiction/ 

[Northerner]

Hi @fayeray3 

You need to speak to EE CS on 150 to set up a payment plan. 

You should also speak to these people:

 https://www.gamcare.org.uk/

https://www.nhs.uk/live-well/addiction-support/gambling-addiction/

Thanks 

[fayeray3]

I've done this with gam care called Cs and they said I have to wait for my account to go to collections 

[Leanne_T]

Hi @fayeray3 

Thank you for calling us to discuss what is needed for the payment plan, if you can please call again as the team have advised, they will be happy to help.

If you need any further support let us know. 

Leanne.