Billing

[Sarahxoxo]

Hi, I transferred over to EE from BT and only had the phone for two weeks (if that) they have taken a bill payment out my account today but I've also paid BT this month is this normal for EE ? 

[Leanne_T]

Morning @Sarahxoxo 

Thanks for coming to the community. 

You will receive your first EE bill around seven days after you join. 

For more information please see our When will I get my first phone bill? Help page. 

Leanne 🙂

[XRaySpeX]

It's normal for EE when you join, but is that normal for BT when you leave? You did cancel or port you no. when you moved?