Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Billing

Sarahxoxo
Visitor

‎02-02-2023 09:44 AM

Hi, I transferred over to EE from BT and only had the phone for two weeks (if that) they have taken a bill payment out my account today but I've also paid BT this month is this normal for EE ? 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎02-02-2023 11:10 AM

Morning @Sarahxoxo 

Thanks for coming to the community. 

You will receive your first EE bill around seven days after you join. 

For more information please see our When will I get my first phone bill? Help page. 

Leanne 🙂

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎02-02-2023 11:25 AM

It's normal for EE when you join, but is that normal for BT when you leave? You did cancel or port you no. when you moved?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful