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Billing

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Spike198
Visitor

‎22-12-2025 08:35 PM

Just wondering if mobile bill will go out after xmas

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Peter_W
EE Community Support Team

‎23-12-2025 08:25 AM

Welcome to the Community, @Spike198 👋

For Mobile bills we recommend that the direct debit will be taken 8 working days from when your bill is produced, so if the 8th day falls on a weekend of bank holiday, then it'll be just after.

Peter

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Northerner
EE Community Star
EE Community Star

‎22-12-2025 09:29 PM

Hi @Spike198 

When is your billing date. Normally it is taken 10 after, if this falls on a bank holiday or weekend it is normally the next working day. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Peter_W
EE Community Support Team

‎23-12-2025 08:25 AM

Welcome to the Community, @Spike198 👋

For Mobile bills we recommend that the direct debit will be taken 8 working days from when your bill is produced, so if the 8th day falls on a weekend of bank holiday, then it'll be just after.

Peter