29-07-2024 11:47 AM
Why has my bill changed from £10 to £12.50 . This was done without my approval.
29-07-2024 12:00 PM
Hello @Sharonoriakhi
Have you made any additional charges to your phone bill that isn't included in your Tarriff?
If you go view your bill it should have a breakdown on what they've charged you for.
