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Billing Info

YvVi
Explorer

Hi all. I have an EE pay-monthly mobile-only contract (not broadband). I am unable to find anywhere to find my bills (summary or itemised) on the EE app or EE website. I can't believe it's legal for EE not to allow you to check your bills. Why the secrecy ? Any ideas anyone ? 

5 REPLIES 5
XRaySpeX
Grand Master
Grand Master

@YvVi : They're be in your EE a/c under Bills & Payments.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

Hi @YvVi 

Thanks for coming here. 

Have you linked your number in the app or website? If not, please tap the 'link a product' tile.

Once the number has been linked you should have a Manage section, then Bills & Payments. 

Leann

But I don’t get the Bills & Payments option. It ain’t’ there

Sent from my iPhone
I’m not seeing that option in my app or in the website (I’m in the UK if that makes any difference).

Sent from my iPhone
Christopher_G
EE Community Support Team

Hi @YvVi 

Try following this link to take you directly to your Billing & Payments section.

Chris