Bill

[Saeeda123]

Why can’t I change the date of my bill? It says I’ve changed it too many times. I don’t remember doing it at all

[Ritu_D]

Hi @Saeeda123 

Welcome to the community. 

You can change by logging into your account > bills and payments > manage direct debit > select new payment date > confirm the change. 

If that doesn't work then Contact Us and speak with one of our guides. 

Thanks 

Ritu