29-10-2024 12:13 PM
Have just come online to pay my monthly bill (I hardly use a mobile - bill is usually around a £1)..this month's is £4.69 for some reason?...when I click on a detailed report of my usage i'm getting a "sorry,something's gone wrong" message...anyone else getting this?..sounds like ee are trying to cover things up from my viewpoint.
Solved! See the answer below or view the solution in context.
29-10-2024 03:14 PM
I know you'll be really eager to see where the extra charges have come from this month.
If you can contact our team directly we can discuss your bill in further detail, and make sure you get access back online to what you need.
Linzi
29-10-2024 01:24 PM - edited 29-10-2024 01:32 PM
@Zillionairemark That is exactly what they are trying to do. If you believe that
Perhaps you shouldn’t call customer support to get around this issue to find out why it’s more that usual.
29-10-2024 03:14 PM
I know you'll be really eager to see where the extra charges have come from this month.
If you can contact our team directly we can discuss your bill in further detail, and make sure you get access back online to what you need.
Linzi