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Bill

Sue148
Visitor

‎14-09-2023 12:41 PM

Have accidentally paid bill twice.refund?

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎14-09-2023 01:07 PM

The extra will be held on your a/c & used as credit against your next bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

‎15-09-2023 09:48 AM

Hi @Sue148 

Thanks for coming here 🙂

The credit would be deducted from the next bill total, if you would like to discuss a refund please call us on 150 and the team will see what they can do to help.

Leanne.

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