Bill

sandziv
Investigator
Investigator

 Hi.I cant see my bill .i resive my bill by email.i cant open my bill and see please help me

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

If you are unable to log into the EE account online and the app @sandziv 

Please call us on 150, and the team will get everything checked at our end for you and help you get access to the bills. 

Leanne. 

View solution in original post

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@sandziv  EE doesn’t send out bills via email.  You can download load them via your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

@sandziv , you can see and download your bill using either the App or via website by logging into your account. You can see the bills by clicking  on manage and then billing.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

i try that still dont work it say try again the app doesnt work 

@sandziv , if the app is not working, I would ring customer service when opened and get them to refresh your account and then log-in again,.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Leanne_T
EE Community Support Team

Hi @sandziv 

Thanks for coming here. 

Can you log into the EE account online using a web browser and view the bills? 

Speak soon. 

Leanne.

Hi i still cant log in to my account please help me

Leanne_T
EE Community Support Team

If you are unable to log into the EE account online and the app @sandziv 

Please call us on 150, and the team will get everything checked at our end for you and help you get access to the bills. 

Leanne.