Bill

Marie133 · ‎11-01-2025

Got my new contracts and have been charged 460 my bill is meant to be 207 a month

Michael_D · ‎12-01-2025

Welcome to the community.

It is worth downloading the full PDF version of the bill as @XRaySpeX mentioned, which would have a breakdown of the charges.

If you can't see what it would be for, or something doesn't look right, please give our billing guides a call, and they can have a look over the bill for you.

Michael

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XRaySpeX · ‎11-01-2025

It could be a refundable £250 security deposit while you show you are able to pay your bills on time.for a few months.

Look at the breakdown of your bill to see what you've been charged for.

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Michael_D · ‎12-01-2025

Hi @Marie133

Welcome to the community.

It is worth downloading the full PDF version of the bill as @XRaySpeX mentioned, which would have a breakdown of the charges.

If you can't see what it would be for, or something doesn't look right, please give our billing guides a call, and they can have a look over the bill for you.

Michael