Bereavement Notification

[NW1001]

A relative has recently passed away and the account has not been closed. How do I notify EE of this (without waiting for hours trying to find the right option on the phone menu) to have billing sorted nd to have the account closed.

[Leanne_T · Accepted solution]

Hi @NW1001

I am very sorry for your loss. 

You can use the online form to notify us of a bereavement.

We will need the account holder’s name and number and a number to contact you.

Hope this helps. 

Leanne.

[NW1001]

Thanks Leanne, done and submitted.

[Leanne_T]

Thank you @NW1001

If you need any further help, please come back and let us know. 

Leanne.