Been charged twice when I upgraded

[Jess775]

hi

just paid for upgrading and had to pay additional upfront fee during to early upgrade. However I’ve been charged twice! I’m worried about the additional fees on my card. Can you advise? 

[Leanne_T]

Hi @Jess775 

Thanks for coming here. 

Did you put your card details in twice to make the payment? 

Do both payments show as pending? 

Leanne 🙂