Anytime upgrade

Beetle979 · ‎19-10-2024

I have anytime upgrade on my account but how soon before the contract ends can I upgrade without having to swap phones? I've got 5 weeks left but want to keep my current phone for my daughter.

XRaySpeX · ‎19-10-2024

The standard upgrade period is now only 30 days before end of term but if you are upgrading from a device plan to SIM-Only you must wait to upgrade until end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Chris_B · ‎19-10-2024

@Beetle979 You can upgrade within the standard upgrade period which is 45 days before your minimum term and you don’t have to pay to keep the device. You don’t have to trade in.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎19-10-2024

The standard upgrade period is now only 30 days before end of term but if you are upgrading from a device plan to SIM-Only you must wait to upgrade until end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP