AU Trade In

Fuzzball92
Visitor

I am due to send my phone back on the anytime upgrade and I was just curious as to of they are still okay with general wear and tear when it comes to condition?

Phone is in great condition, has the odd minor light scratch from my use, but no cracks, no paint missing, no chunks of screen missing, no deep screen damage etc.

Should I be worried about a fee?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Fuzzball92  Wear and tear of fine.  Cracks, Chips and broken parts ie camera, camera lens not good 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_S
EE Community Support Team

Hi @Fuzzball92 Some great advice there from @Chris_B 

You can find a description of what is an acceptable device condition via this link here

Chris S