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2 contracts

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Samjox
Visitor

‎13-08-2023 04:21 PM

Hi  I have two contracts with EE at the moment. One finish on the 7th sept 23.  I want cancel this contract.  I have another contract that has over another year on it. Could I transfer first contracts phone  number  on to the newer contract that still has a year to go.  I’m cutting down on expenses and my first number is used for business. Is this even possible? 

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XRaySpeX
EE Community Star
EE Community Star

‎13-08-2023 04:37 PM - edited ‎13-08-2023 04:38 PM

EE won't port nos. between its contracts. So you need to 1st port your older no. to another network's PAYG using a PAC from EE & then in reverse port it back to your newer contract. This will also have the effect of cancelling your older contract.

You could alternatively move your older contract to PAYG with 30 days notice & then ask EE to transfer the no to your newer contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎13-08-2023 04:37 PM - edited ‎13-08-2023 04:38 PM

EE won't port nos. between its contracts. So you need to 1st port your older no. to another network's PAYG using a PAC from EE & then in reverse port it back to your newer contract. This will also have the effect of cancelling your older contract.

You could alternatively move your older contract to PAYG with 30 days notice & then ask EE to transfer the no to your newer contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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