PMs: Mark as Read Screwy!

XRaySpeX
EE Community Star
EE Community Star

‎22-08-2022 01:53 PM - edited ‎22-08-2022 01:54 PM

  1. My Msgs icon shows a no. of unread msgs, when I have read them all. So I attempt to Mark as Read with the results :
  2. Mark All as Read: Reduced no. of unread msgs from 4 to 2. A further application keeps it at 2.
  3. Mark Checked as Read: Errors with :
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0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎22-08-2022 04:26 PM

Thanks @XRaySpeX.

We'll look into getting that fixed ASAP.

Chris

0 Helpful
Sean_D
Former EE Community Manager

‎23-08-2022 08:50 AM

Hi @XRaySpeX,

Thanks for highlighting this issue.

I have tested this with my own profile along with a test profile and am unable to replicate the issue you are experiencing.  I have raised a ticket to the Khoros support team to investigate what is going on here, as soon as I have an update I will drop you a reply.

If anyone else is also seeing this problem, please post on this thread.  This will help as ascertain if the problem is localised to one profile or if there is a bigger issue at play.

Cheers

Sean