A few points from me.

Northerner · ‎11-08-2022

Hi

The forum still doesn't work correctly on a tablet. You need to change mode to desktop.
I don't seem to be able to give more than one person a thread kudos?
Removing that kudos is painful and not user friendly.
From the forum view it doesn't say how many people have posted in a thread?
A better solution option would be helpful as it isn't clear which posts are solutions.
The colours are bland, but even more difficult to see for us with bad eyesight.
Where is the dark mode?

I agree it's an improvement and seems faster, but needs work.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Schockwave · ‎11-08-2022

@Northerner I agree, not knowing how many people have replied to a thread is definitely missing. I suppose we have also been used to the old forum for so long, there are some good points but some are not so good or missing, in my view.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎11-08-2022

@Northerner : I find no difficulty or see any change from the old in your points:

2. Just click on 2 or more Thumbs Up on posts you have not previously given kudos to.

3. Just click on the Thumbs Up of a post you have previously given kudos to & it removes it. The Thumbs Up is a toggle.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Northerner · ‎11-08-2022

@XRaySpeX

It's not easy to see the thumbs up is a separate button. I've just worked it out. I was pressing "helpful" which showed me who pressed helpful.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

XRaySpeX · ‎11-08-2022

I thought the old 1 was the same. Just tested it on the BT Community which is like the old EE 1 & it's the same.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Northerner · ‎12-08-2022

@XRaySpeX on the BT forum it is clearly two buttons (line between the thumbs icon). On this forum it looks like one unless I cannot see it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Schockwave · ‎12-08-2022

@Northerner , if you click on the thumbs up icon, then you have given a helpful, click on helpful, then you can see who has given helpful, do not know about BT forum, do not use them. Click on the thumbs up, will remove the helpful you have given.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.