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no landline for 6 weeks

lynwilliams
Explorer

6 weeks ago I went onto the new fibre.

6 weeks I have had no landline, fault.

Wifi keeps cutting out.

I am disabled and on the priority lists.

Numerous engineers, hubs, phonecals, being cut off and no one ringing me back, when they said they would.

Assured phone will be on in 2 days..5 weeks later!!

So fed up...told different stories about the fault...

What am I meant to do???

1 REPLY 1
John-C
EE Community Support Team

Hi @lynwilliams, sorry you've been left without your phone for 5 weeks.

I've sent you a Private Message so you can get in touch with the Mod team for help with this.

Cheers

John