18-12-2024 09:40 AM
a neighbour set up my ring doorbell and had to input my password. following day i realised that he could my wifi from his flat if he chose to - can i switch router off whilst i am away so no one can use it?
18-12-2024 01:03 PM
Hi Iris
There’s 2 passwords for your router. Both are in the pull out card on the back. The Admin password is needed to change certain advanced settings in the router.
The WiFi password is needed to connect new WiFi devices to your network. This is the one you’ll have given the neighbour when he set up your doorbell. Changing the WiFi password ensures no one can connect without the new password. EE assume if you’ve connected anything to your router with an Ethernet cable to one of the sockets at the back it’s you doing it, so passwords don’t apply to Ethernet connections (eg, your TV if it’s connected that way).
Changing it means putting in the “192. etc” address Jim gave you into a browser (like Chrome) on your phone or computer. That displays Hub Manager. Passwords can be changed there, or via the EE app if you have it in your phone.
If your neighbour seems a decent chap and you’re a bit unsure about all this, you might want to leave well alone. But I would suggest looking at it as that shows you what wifi devices are connected to your network. It may name them or list them by a long number. If you don’t have a lot of wifi stuff you may be easily able to see what’s on. The important thing, if you’re unfamiliar with this stuff is just to look, and not change anything.
But as I say, and you might be thinking the same way, if your neighbour seems a decent chap you may be worrying unnecessarily. But don’t hesitate to shout out if you’re still bothered or need help.
18-12-2024 01:04 PM
18-12-2024 01:10 PM
Yes, We’re the same. We have to leave the router on for our Hive stuff (heating, lights, plugs etc).
But I do keep an eye on what’s on our network.
20-12-2024 12:44 PM
thanks to everyone who responded with advice about this question, I have been under pressure this week with worrying about it and with the funeral of a close friend, and trying to get sorted for a Christmas break. (I never have a single issue to deal with!) I hope that I'll have chance in the next few days to read them and try them to see if I can work them out. My ideal will be to find where users show up so that I can keep a check on it . Again, thanks to all - I've taken photos of the replies to study them. Merry Christmas to you all x
20-12-2024 12:50 PM
@iris15 : No need to start an entirely new thread just to thank everybody. Just continue where you left off & all interested parties will see it immediately.
20-12-2024 01:24 PM
Look after yourself Iris.
Merry Christmas!