Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, when I looked at my current BT junction box coming from outside, its been exposed like this, I don't know how it's got like this, only noticed it over the weekend, with wires exposed. Is this an issiue or will it need to be looked at, will this a...
Every month my direct debit comes out on different date and its really messing up my budget. Its meant to come out around the same date each month but its varying greatly. Is there any way to resolve this so the payment comes out around the same date...
we are moving to a new build home with fibre into the house via Openreach , as well as moving our ee account do we need to ask Openreach to activate the connection?
I moved a few months ago, and took my broadband with me. Does a home move renew the contract? I didn’t realise I did and now I have over a year left. I’m looking to move again in a few months but I don’t want to have another renewal of contract?
Will EE contact SKY to cancel my broadband as their website claims or will I have to do myself. As I will be moving from FTTC to FTTP and wont be using the phoneline.Cheers
Unable to connect to EE to speak to someone about my home broadband, all numbers I’ve tried phoning are not working. Could someone from EE please contact me please.
Hi I have just upgraded from EE ADSL to Fibre. I had no issues with my BrightBox 1 but cannot get my Smart Hub working for my CCTV system.I connect via my iPhone and all worked fine until I moved to the Smart Hub.The CCTV is a Hik DVR and I use Hik C...
I lost Broadband service on day one from 11.30 hours until 07.00 hours on day five.I was using the service until it went off on day one.My question is: 1) Do I qualify for Compensation? b) If I do then by how much?Thank you.
I have always paid my monthly bill with a recurring credit card payment. This month's payment has not been taken by EE-- why not. I don't want a penalty charge, but there is a warning that if I pay manually the recurring charge may still be taken. So...
Hello, I am trying to forward ports 2456 to 2458 UDP to a pc running a game server and I can't seem to get it to work. I did the bit in the port forwarding section for the lan ip address of the pc but when I check the ports it says they are closed.I ...
