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MrMase89
Visitor

‎01-11-2025 08:26 PM

Been sitting trying to find my account. Number for what seems like an eternity. Every option I go through just leads me back to start. No welcome email. I get bill notifications via text so can't even view bills without linking. Any tips apart from phoning would be greatly appreciated thank you 🙂 @ALL

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-11-2025 08:37 PM - edited ‎01-11-2025 08:37 PM

Hi @MrMase89 

Can you not view your bills via your online account or is this an EE app issue.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎01-11-2025 10:18 PM

Your a/c no. will be in your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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