The EE Community

Refund

I was billed twice for upfront cost on a phone that I  failed at getting its been nearly 2 weeks now I will leave my number for you to sort this out because it's ridiculous and it's the fact it is £60 of my money that you owe your quick enough to tak...

need help

I need help for bring full fiver brodband 

BT modem

My router seems to be an issue since migrating from BT to EE. My issue is associated with access and often It cuts out entirely. Are there any way that I can improve my network? 

Raining in Europe, two devices.

I have my main phone, my partner has a second phone and I normally gift data. I’ve managed to buy an add on for £15.00 for 7 days for my phone but can’t get the £15.00 for the second phone, just seen to be going round in circles. Any ideas ? Thank yo...

Perks account deactivated

Hi , I'm needing my Perks account reactivated , I set it up a couple of years ago & it never allowed my to access it so I gave up. Looking to switch providers now & would like the benefit of my Perks discount. Anyone help please?

Access adult content

“Smart Wifi” after moving from BT to EE broadband

I have recently moved from BT to EE broadband. With BT, I had a BT Homehub and two extender discs to reach the whole house. Now that I am with EE, I still have the same Homehub and the same two extender discs - they all work fine. I note from my firs...

Roaming Pass ROW in Canada

I am currently on an all rounder plan and using my inclusive extra for TNT Sport. I’m going to Canada next week and wanted to know if I can just text “ROAMING” to 150, pay £25 and then use my UK allowances for calls, text and data in Canada? 

Creating a co-existence environment

Often people get far too caught up with brand association. For example Samsung phones Samsung fridges Samsung stoves Samsung shoes!for an average place this doesn’t entirely make sense! So my question is how can the community create a means of having...