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Trying to speak to someone re broadband bill

sjjo80
Contributor
Contributor

I am trying to speak to someone regarding my broadband bill and on hold..delay upto 30 mins on hold, tri3d calling 5 times and cuts off around 18/19 mins on hold.

Anyone another contact details?? Thank you

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@sjjo80  Your only option is to call.  Being cut off isn’t good but unfortunately EE doesn’t control the amount of customers calling at any one time so you can expect a waiting time to speak with them. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @sjjo80

Thanks for coming here. 

If you call us on 0800 079 8586 the team will be happy to help you with your broadband bill.

Leanne 🙂