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Trouble connecting to VPN from EE SmartHub SH31B

shaun_002
Visitor

‎07-05-2024 10:35 AM

Recently had home broadband installed into my property and although the connection speeds are fantastic, I am facing problems connecting to a VPN network. 

I have tried toggling settings on the EE Hub Manager with no success.  It appears that the majority of ports are closed (online port scanner stated alot were closed) and wondered if there was a quick solution to this without setting up rules on port forwarding? (I am assuming port forwarding could be a possible solution). 

Does the EE SmartHub SH31B support all VPN systems? 

Any support would be greatly appreciated. 

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎07-05-2024 10:54 AM

VPN shouldn't need any incoming ports open.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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