Slow broadband

Philwsafc · ‎19-05-2020

My ho.e broadband speed is awful. Noticed in the last few weeks that it's slow. Have fibre plus broadband package and getting download speeds of only 3.5mbps. Before covid 19 speeds were 60mbps. General use is bad enough but I also have to work from home which is a major issue. Post code is sr3 2wj. Please look into this. I have looked around my house for the test socket and cannot find one anywhere. Also don't have a phone to test for line noise

XRaySpeX · ‎21-05-2020

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

pr1uk2 · ‎13-01-2021

Think we have all been there, but what really annoys me is when I use the EE App and run speed test it always comes up with

159.90

30.03

I total joke as what most of us get.

ElMojo · ‎10-01-2022

Bootlicks it is no faster. Which only proves your engineer can not polish a terd.