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Purchased Broadband deal but....

BahamutXV
Visitor

‎16-09-2022 07:36 PM

Hi, so I purchased a broadband deal on the 15/09/22 input all the details I needed to fill out I received a email from Customer services for Contract summary and pre-contract information afterwards I didn't receive a email confirmation for my order as of now no money has been taken out of the bank as of yet so not what to do.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎16-09-2022 09:08 PM

Among that Contract summary etc. are you given your "go live" date? if so wait until then.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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